At Wearforyou, managed and operated by Velorane Innovations Private Limited, we are dedicated to delivering a smooth and trustworthy shopping experience. In this Return & Refund Policy, “we,” “our,” and “us” refer to Velorane Innovations Private Limited, while “you,” “your,” and “user” refer to our valued customers. By making a purchase, you agree to comply with the procedures outlined below.
Return Eligibility
To be eligible for a return, the following conditions must be met:
- Items must be unused, unwashed, and in their original condition, including all tags, labels, and packaging
- All original tags, labels, and packaging must accompany the returned product
- Products that have been worn, washed, or altered in any way are not eligible for return
- Return requests must be submitted within 48 hours of delivery via our customer support team
- Items failing to meet these criteria will not be accepted for return
How to Initiate a Return
- Submit Request: Email your return request with Order ID and reason for return to info@wearforyou.in.
- Provide Evidence: For defective, damaged, or incorrect items, attach clear photos to enable faster processing
- Follow Instructions: After approval, we will provide step-by-step guidance to complete the return
Note: Returns not adhering to these conditions may be declined at our discretion.
Refund Process and Timeline
- Returned products are inspected to verify they meet return eligibility requirements
- You will receive confirmation notifying whether the refund is approved or denied
- Approved refunds will be credited to the original payment method within 5–7 business days
- A confirmation email will be sent once the refund has been successfully processed
Partial Refunds
If a returned item only partially fulfills the return criteria (e.g., minor damage or missing packaging), a partial refund may be issued at our discretion.
Returns for Damaged, Defective, or Incorrect Products
- For faulty, damaged, or incorrect items, submit a return request within 48 hours of delivery
- Attach clear photos or videos of the issue and email them to info@wearforyou.in to facilitate faster resolution
Customer Support
For any questions or assistance regarding returns and refunds, please contact our support team at: info@wearforyou.in.
We value your trust in Wearforyou and are committed to ensuring a seamless, satisfactory shopping experience.